[FAQ] I can not make reservation. how can I reserve rooms?

2025年1月9日

・Email authentication may not have been completed. Please check the followings.

1. After logging in to your My Page, click the icon on the top right
2. Select “Personal Info”


3. Select “Email Address”
4. Click “Save & Send verification email”


5. Click the verification button in the email you received.


Click the authentication button in the authentication email to complete the authentication.

The authentication email is valid for one hour, so if more than one hour has passed since you received the email, please resend the authentication email using the steps above.

If you do not receive the email, please check your spam folder as it may have ended up in there.

If you are unable to make a reservation even after completing email authentication, please contact “staff@fureai.space”.

[FAQ] When will my reservation be confirmed?

Your reservation will be confirmed once payment has been completed. Once your reservation is confirmed, you will receive a confirmation email, so please check it.

2025/01/09

[FAQ] How many months in advance can I make a reservation?

You can make a reservation until the last minute if the room is available. However, please note that a cancellation fee of at least 50% will be charged from 10 days before the date of use, so be sure to check the cancellation policy.

2025/01/09

[FAQ] How can I find out availability?

You can check availability on our website towards the end of the room page.

2025/01/09

[FAQ] Can I bring foods and drinks into rooms?

You can bring any non-alcoholic beverages and any foods into meeting rooms, but alcoholic beverages are also allowed in the party rooms. We ask that you take your trash home with you when you leave. Thank you for your cooperation.

2025/01/09

[FAQ] What facilities are available in party rooms?

Basically, all party rooms are equipped with refrigerators, microwaves, board games, kitchenware, etc. In addition, the above facilities are free to use. Some party rooms are also equipped with rice cookers, amplifiers, speakers, monitors, ring lights, air purifiers, and other equipment. For detailed information, please refer to the “Amenities/Facilities” of […]

2025/01/09