[FAQ] I cannot authenticate my email address when registering as a member

2024年12月26日

1. After logging in, click the icon on the top right
2. Select “Email Address” from “Personal Info“


3. Click “Save & Send verification email“


4.Click the verification button in the email you received.

Click the verification button in the verification email to complete.
The validation email is valid for an hour, so if it has been more than an hour since you received the email, please try resending the validation email following the steps above.

If you do not receive the email, please check your spam folder as it may have gone into your spam folder.

[FAQ] When will my reservation be confirmed?

Your reservation will be confirmed once payment has been completed. Once your reservation is confirmed, you will receive a confirmation email, so please check it.

2025/01/09

[FAQ] How many months in advance can I make a reservation?

You can make a reservation until the last minute if the room is available. However, please note that a cancellation fee of at least 50% will be charged from 10 days before the date of use, so be sure to check the cancellation policy.

2025/01/09

[FAQ] How can I find out availability?

You can check availability on our website towards the end of the room page.

2025/01/09

[FAQ] Can I bring foods and drinks into rooms?

You can bring any non-alcoholic beverages and any foods into meeting rooms, but alcoholic beverages are also allowed in the party rooms. We ask that you take your trash home with you when you leave. Thank you for your cooperation.

2025/01/09

[FAQ] What facilities are available in party rooms?

Basically, all party rooms are equipped with refrigerators, microwaves, board games, kitchenware, etc. In addition, the above facilities are free to use. Some party rooms are also equipped with rice cookers, amplifiers, speakers, monitors, ring lights, air purifiers, and other equipment. For detailed information, please refer to the “Amenities/Facilities” of […]

2025/01/09