[FAQ] When will my reservation be confirmed?
Your reservation will be confirmed once payment has been completed. Once your reservation is confirmed, you will receive a confirmation email, so please check it.
[FAQ] How many months in advance can I make a reservation?
You can make a reservation until the last minute if the room is available. However, please note that a cancellation fee of at least 50% will be charged from 10 days before the date of use, so be sure to check the cancellation policy.
[FAQ] How can I find out availability?
You can check availability on our website towards the end of the room page.
[FAQ] Can I bring foods and drinks into rooms?
You can bring any non-alcoholic beverages and any foods into meeting rooms, but alcoholic beverages are also allowed in the party rooms. We ask that you take your trash home with you when you leave. Thank you for your cooperation.
[FAQ] What facilities are available in party rooms?
Basically, all party rooms are equipped with refrigerators, microwaves, board games, kitchenware, etc. In addition, the above facilities are free to use. Some party rooms are also equipped with rice cookers, amplifiers, speakers, monitors, ring lights, air purifiers, and other equipment. For detailed information, please refer to the “Amenities/Facilities” of […]
[FAQ] What facilities are available in meeting room?
Basically, all meeting rooms are equipped with Wi-Fi, a projector or monitor, a whiteboard, etc. In addition, the above equipment can be used free of charge. Some meeting rooms are also equipped with microphones, speakers, podiums, ring lights, etc. For more detailed information, please refer to the “Amenities/Facilities” of each […]
[FAQ] Do I have to clean the room when I leave?
The rooms are operated unmanned and we ask that you do some simple cleaning at the end of your stay. Wet tissues and vacuum cleaners are provided in the room, so please use them. We also ask that you take your trash home with you. With your cooperation, we can […]
[FAQ] Do you have a option of accepting luggage that is used on reservation day in advnce?
The rooms are operated unmanned and we do not accept luggage in advance. We apologize for the inconvenience, but we ask that you either bring your luggage with you when you visit the room, or, if you have it sent by mail, collect it during your reservation time.
[FAQ] Can I enter the room earlier than scheduled?
As a general rule, we do not accept entry earlier than your reserved time. If you would like to enter the facility earlier than your reservation time, please check in advance whether there are any reservations for that time and make the reservation before entering the facility. Reservations can be […]